From Risks to Rewards in Small-Business Lending

From Risks to Rewards in Small-Business Lending

During the Great Recession, banks circled the wagons in the face of a struggling economy and significantly cut commercial lending, especially to small and mid-size businesses. As the economy begins to recover, more banks are shifting their inward "survival" focus to one of growth. The overall amount of commercial and industrial loans has increased significantly since 2008, according to theFederal Reserve Bank of St. Louis (see graph).

How Technology Can Revive Small Business Relationship Banking

How Technology Can Revive Small Business Relationship Banking

Relationships are what banking is founded upon—especially when it comes to small businesses. For many years, bankers fostered relationship with their customers as a way to increase revenue and create long-term business opportunities. However, in the last several years, relationship banking has waned and many customers no longer seek out the advice of their banker. Before the financial crisis, business owners ranked their banker third on the list of top trusted advisors. Today, bankers have fallen to number seven. With limited access to credit after the worst of the financial crisis, many business owners have lost confidence in banks and their bankers.

A Brief Guide to Increasing Client Engagement and Revenue

A Brief Guide to Increasing Client Engagement and Revenue

With the advent of cloud-based solutions that provide CPAs with up-to-the-minute information on the financial health of their clients’ businesses, accountants are increasingly empowered with knowledge and the ability to quickly assess their clients’ needs. As such, the improved customer satisfaction from these forms of customer-facing technology positions an accountant as a trusted advisor and significantly increases client engagement while boosting revenue.

Simple Tech Upgrades Can Improve Bank Profit Margins, Market Share

Simple Tech Upgrades Can Improve Bank Profit Margins, Market Share

It’s widely known that most banks are reliant on technology that is 20 (or even 30) years old. Due to a variety of security concerns and being sluggish to pay for upgrades, financial institutions are usually seen as one of the last adopters in the technology world. However, what if the key issue is not the actual age of a bank’s infrastructure, but rather a question of whether this outdated technology supports the current business model of the bank? If banks aren’t using technology that supports their business model, they may be doing more harm than good, and in the process losing customers. Meaningful technology that meets the needs of customers and merchants can offer real value.

Putting ‘Service’ Back into Service Industry: The Importance of Relationship-based Banking

Putting ‘Service’ Back into Service Industry: The Importance of Relationship-based Banking

BBC Easy automates the C & I loan financial reporting process by securely extracting financial data from customer accounting systems to help banks calculate the amount of a Borrowing Bank Certificate (a document used in asset-based loan transactions) based on the customer’s current financials and the bank’s lending parameters.

Finagraph Partners with Relationship Banking Academy

Finagraph Partners with Relationship Banking Academy

Finagraph, a provider of best-in-class automated financial intelligence tools and data verification to financial institutions, announced today the company has forged a partnership with the renowned Relationship Banking Academy (RBA) to educate tomorrow’s bankers on key financial technology tools to aid in forging long-lasting client relationships. Kyle Enger, CEO of RBA, is an esteemed expert in the field of relationship banking who regularly teaches at top business schools including the Pacific Coast Banking School, Graduate School of Banking at Colorado and Graduate School of Banking at LSU.